Pensions: overpayments / money owed to members

There is still no formal process for having historical overpayments returned to you, despite this having been promised ‘soon’ at the end of February. This is urgently needed, and agreement on interest payments after an agreed period is also needed.Repayments for all...

Pensions: contact and complaints handling

PwC are carrying out ongoing workshops to bring Capita staff up to speed on what they should and should not be doing in relation to complaints and queries regarding pensions We agreed that information should be put on the PCSE website to outline what has been agreed,...

Pensions: unallocated cash within PCSE

As has previously been reported, there have been large amounts of unallocated money held by NHSE via PCSE/Capita, some of which relates to GP pensions. Needless to say, if you have paid money to Capita which sits in this pot, it has not been allocated to your pension,...

Pensions: Performers’ List issues

It was extremely helpful to have so many examples from you where pensions forms have been outright rejected by Capita because their own data on the Performer’s List was inaccurate. This was not something NHSE or PwC were aware of, and we discussed the likely impact...

STPs-the end for general practice?

Posted by Anon. I went to a CCG meeting last night about new models of care, dictated from on high and it is clear that colleagues in the CCG are either delusional or disingenuous on pushing through Sustainability and Transformation Plans which are neither sustainable...